Privacy Policy
This privacy policy explains how Estudios Digitales Interactivos collects, uses, and protects your personal information when you visit or use our site and services. We are committed to protecting your privacy and handling your data responsibly, in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant regulations.
1. Information We Collect
We may collect personal information from you in various ways when you interact with our online platform or services:
Information you provide to us directly: This includes information you submit when you contact us through our site, subscribe to newsletters, create an account (if applicable), or use specific features of our service. This might include your name, email address, and the content of your communication.
Information collected automatically: When you visit our site, we may automatically collect certain information about your device and usage. This can include your IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and other technical data. This information helps us understand how our site is used and improve its performance. We may use cookies and similar technologies to collect this data (see Section 9 for more details).
2. How We Use Your Information
We use the information we collect for various purposes, including:
To operate, maintain, and improve our site and provide the services you request.
To respond to your inquiries and provide customer support.
To send you technical notices, updates, security alerts, and administrative messages.
To communicate with you about products, services, offers, promotions, and events offered by Estudios Digitales Interactivos and others, where permitted by law and based on your preferences.
To monitor and analyze trends, usage, and activities in connection with our service.
To personalize and improve your experience on our site.
To detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Estudios Digitales Interactivos and others.
To comply with our legal obligations, resolve disputes, and enforce our agreements.
3. Legal Basis for Processing Personal Data (GDPR)
If you are located in the European Economic Area (EEA) or the UK, we process your personal data based on the following legal grounds:
Performance of a Contract: When processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract (e.g., providing a service you requested).
Legitimate Interests: When processing is necessary for the purposes of the legitimate interests pursued by Estudios Digitales Interactivos or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms which require protection of personal data (e.g., improving our services, marketing, security).
Legal Obligation: When processing is necessary for compliance with a legal obligation to which Estudios Digitales Interactivos is subject.
Consent: When you have given consent to the processing of your personal data for one or more specific purposes.
4. How We Share Your Information
We do not sell your personal information. We may share your information with third parties in the following circumstances:
Service Providers: We may share information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as hosting, data analysis, email delivery, marketing, customer service, and support. These third parties are required to protect your information and are prohibited from using it for any other purpose.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Protection of Rights: We may disclose information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, and illegal activities, or as evidence in litigation in which we are involved.
Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
6. Data Security
We have implemented technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information.
7. Your Privacy Rights
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data:
Right of Access: You have the right to request confirmation as to whether or not personal data concerning you is being processed, and, where that is the case, access to the personal data.
Right to Rectification: You have the right to request the correction of inaccurate personal data concerning you.
Right to Erasure ("Right to be Forgotten"): You have the right to request the erasure of personal data concerning you under certain conditions.
Right to Restriction of Processing: You have the right to request the restriction of processing of your personal data under certain conditions.
Right to Object to Processing: You have the right to object to the processing of your personal data under certain conditions, particularly when processing is based on legitimate interests or for direct marketing purposes.
Right to Data Portability: You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller under certain conditions.
Right to Withdraw Consent: Where the legal basis for processing is your consent, you have the right to withdraw your consent at any time. Withdrawing consent will not affect the lawfulness of processing carried out before you withdraw your consent.
Right to Complain: You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work, or where an alleged infringement of data protection law occurred. In Spain, the relevant authority is the Agencia Española de Protección de Datos (AEPD).
To exercise any of these rights, please contact us using the details provided below.
8. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside Spain and choose to provide information to us, please note that we transfer the data, including personal data, to Spain and process it there. We will take steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy, and that adequate safeguards are in place as required by applicable data protection laws, such as Standard Contractual Clauses approved by the European Commission.
9. Cookies and Similar Technologies
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our separate Cookie Policy (if applicable) or within relevant sections of this policy.
10. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers. If you are a parent or guardian and you believe that your child under 13 has provided personal information to us, please contact us. For users in the EEA or UK, we do not knowingly process the data of individuals under 16 without parental consent, unless the law in their Member State permits a lower age.
11. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the date at the top of the policy. We encourage you to review this policy periodically.
12. How to Contact Us
If you have questions or comments about this policy, you may contact us by postal mail at:
Estudios Digitales Interactivos
55 Calle Aragón, 7th Floor,
Barcelona, Catalonia, 08015
Spain